Jazz Best Monthly Internet Package (Jazz Monthly X)

Overview of the Monthly X Package:

Mobilink Jazz offers an all-in-one package designed for heavy data users who also require ample talk time and SMS. The Monthly X Package provides a substantial 200 GB data allowance, with a dedicated 100 GB for popular apps like Tamasha, YouTube, and TikTok. Additionally, the package includes 1000 minutes for other networks, 3000 Jazz minutes, and 3000 SMS, along with handset insurance coverage of up to Rs.100,000. The package is priced at Rs. 1,826 (including taxes) and is valid for 30 days.

Package Details:

• Data Allowance: 200 GB (100 GB dedicated to Tamasha, YouTube, and TikTok)
• Talk Time: 1000 minutes to other networks, 3000 Jazz minutes
• SMS: 3000 SMS to all networks
• Handset Insurance: Coverage up to Rs.100,000
• Price: Rs. 1,826 (Inclusive of Tax)
• Validity: 30 days
• Subscription Code: Dial *7733#

How to Subscribe: To activate the Monthly X Package, simply dial *7733# from your Jazz SIM. The package will be activated immediately and will be valid for exactly 30 calendar days.

Package Conditions:

• This package is non-recursive, meaning it will not automatically renew. To continue enjoying the benefits, you’ll need to dial *7733# again after the 30-day period.
• All minutes, SMS, and data provided in this package will expire at 11:59 PM on the 30th day from activation.
• The package’s data allowance can be used across 2G, 3G, and 4G networks, depending on your location and device capabilities.
• Internet speed may vary depending on several factors such as the device, SIM type, network traffic, and proximity to the nearest cell tower.
• In case you use up all the package incentives before the expiration, an overage charge of Rs. 2.25 per MB (inclusive of tax) will apply.
• No call setup charges are applicable for this package.
• If you’re not subscribed to any internet bundle, the base rate of Rs. 5 per MB will be charged with a billing pulse of 512 KB.
• Multiple subscriptions to this package are allowed.

Handset Insurance Coverage:

The Monthly X Package includes comprehensive handset insurance that covers the following:

Coverage:

• Phone Damage: Includes panel damage, speaker or mic damage, and screen breakage.
• Theft/Burglary: In case of theft or burglary, you can claim insurance.

Insurance Duration:

• The handset insurance coverage is valid for one month from the date of subscription. The coverage is renewed with every new subscription.
• The insurance applies to the latest IMEI tagged with your Jazz SIM at the time of subscription.
• Only one IMEI per subscription is eligible for a claim.
• Claims must be submitted within 15 days of the damage, with a waiting period of 7 days applicable before the claim process can begin.

Exclusions:

• Screens that were already damaged before subscribing to the package.
• Phones that were lost or stolen before subscribing.
• Phones that have been purposely damaged.

Claim Process:

1. Call the Handset Insurance Helpline at 051-8848801 to initiate the claim.
2. The helpline agent will guide you on the required documents to be submitted via WhatsApp.
3. Upon successful verification, you will receive an SMS confirming your claim registration.
4. The claim amount will be transferred to your JazzCash account.
5. If the claim is rejected, you will receive an SMS or call explaining the reason for rejection.

Required Documents:

• Your Jazz mobile number (MSISDN)
• A copy of your CNIC
• A picture of the IMEI number on your phone
• An incident report in case of theft or burglary
• Original repair bills with phone details

FAQs

1. What is the validity of the Monthly X Package?
   • The Monthly X Package is valid for 30 days from the date of subscription.
2. How do I subscribe to the Monthly X Package?
   • You can subscribe by dialing *7733# from your Jazz SIM.
3. Is the Monthly X Package auto-renewed?
   • No, the package is non-recursive and does not auto-renew. You will need to re-subscribe after 30 days.
4. Can I use the data allowance on 2G and 3G networks?
   • Yes, the data allowance can be used across 2G, 3G, and 4G networks.
5. What happens if I exhaust my data before the package expires?
   • If you use up all your data, an overage charge of Rs. 2.25 per MB will apply.
6. Is there a limit to how many times I can subscribe to this package?
   • No, multiple subscriptions are allowed.
7. How do I claim handset insurance?
   • You need to call the Handset Insurance Helpline at 051-8848801 and follow the instructions provided.
8. What is covered under handset insurance?
   • The insurance covers phone damage (like screen breakage, speaker, or mic damage) and theft/burglary.
9. What are the exclusions in handset insurance coverage?
   • The insurance does not cover pre-damaged screens, phones lost or stolen before subscription, or purposely damaged phones.
10. How long do I have to make an insurance claim?
    • Claims must be made within 15 days of the damage.
11. What happens if my claim is rejected?
    • You will be notified via SMS or call with the reason for rejection.
12. Is there a waiting period for the insurance coverage to be active?
    • Yes, a waiting period of 7 days is applicable.
13. How will I receive the insurance claim amount?
    • The claim amount will be transferred to your JazzCash account.
14. Can I subscribe to other Jazz packages along with the Monthly X Package?
    • Yes, you can subscribe to other packages simultaneously.
15. Will my unused minutes, SMS, or data carry forward to the next month?
    • No, all unused incentives will expire at the end of the 30-day period.