ATMs and Online Banking in Pakistan Are Fully Operational Despite False Reports

The National Computer Emergency Response Team (nCERT), in collaboration with the State Bank of Pakistan (SBP) and other key stakeholders, has issued a formal cybersecurity advisory to counteract the spread of erroneous information on social media and messaging platforms.

This advisory serves to unequivocally dispel rumors concerning the alleged closure of ATMs and disruptions to online banking services. Contrary to these baseless claims, all banking operations, including ATM services, are functioning without interruption. The SBP and nCERT, alongside financial institutions, are proactively monitoring the digital landscape to identify and mitigate any potential cyber threats that could cause unnecessary public concern.

The advisory underscores the critical importance of relying on verified information directly from official banking channels rather than unsubstantiated social media posts. It also reaffirms the ongoing commitment of the SBP and nCERT to ensuring the robustness and security of Pakistan’s financial systems.

A heightened focus on cybersecurity practices is strongly advised. Customers are reminded to exercise extreme caution when engaging in online transactions and using ATMs. The advisory highlights the importance of safeguarding personal and financial data by refraining from sharing sensitive information such as payment card details, PINs, OTPs, User IDs, and passwords.

Before using ATMs, customers are encouraged to carefully inspect machines for any suspicious devices that may be used for data skimming. Additionally, the public is urged to avoid interacting with unverified links or disclosing personal information through online channels. Recommended practices include logging out of online banking sessions after use and regularly scrutinizing account statements for unauthorized transactions.

In the event of any suspicious activities or potential fraudulent schemes, it is imperative that such incidents be promptly reported to the relevant banking institution and the National CERT through the designated contact channels.

The issuance of this advisory reflects a concerted effort to enhance public awareness and fortify the security of financial transactions across the country.